IN
Itumeleng N

1 reviews | Active since Jul 2024

25 Jul 2024, 14:00

Clientele hospital plan

I am under the hospital plan and was admitted for 3 weeks due to maternity and I was supposed to receive R8000.00 I only received R3000.00 in Jan till this day I’ve been calling wanting to find out why and all I get everyday when I call them they say a supervisor will call me back. No matter how many attempts I try to get them to call me back they never do. ****s in suits

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Replies (1)
Clientele Life
Clientele Life's reply25 Jul 2024, 16:07
Official
Dear  Itumeleng N,
 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
     
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
              
Yours sincerely, 
Lindiwe Mabizela
Service Support Team Leader 
Clientele Life