TS
Tobie S

1 reviews | Active since Feb 2019

20 Feb 2019, 20:08

Clientele hospital plan

I have had a hospital plan with clientele fo about 2 years never claimed anyt h ing thus far, I want to remove 1 member and replace with another, aparently I c a nt as the product iam on is old and they dont sell it anymore, s o the options they gave me was take additional cover separate for new member , or cancel and take a new policy and loose all money on the old policy

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Replies (2)
Clientele Life
Clientele Life's reply21 Feb 2019, 09:01
Official
 Dear  Tobie S
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Shanitha Hanuman 

Service Support Supervisor 
Clientele Life
Clientele Life's reply22 Feb 2019, 14:47
Official
 Dear Tobie S

We have sent an you an email requesting a contact number and more details regarding the concerns raised.  

Kindly respond to the email with the relevant information, in order for us to further assist.  

 Yours sincerely,

Shanitha Hanuman 

Service Support Supervisor