bM
bianca M
1 reviews | Active since Jul 2022
31 Aug 2023, 08:32
Clientele hospital cash back plan
******,have a policy with them but they rejected the claim saying that hospital was removed from their approved list with no communication,when you or a loved ones sick and has to be admitted who has energy to check if the hospital is now removed from their list,a private well known registered hospital with the best doctors.when taking out the policy I was promised free airtime when claiming never got it,free movie tickets never got it,I never got anything that was promised,this company are ****mers
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Replies (2)
Clientele Life's replyOfficial
31 Aug 2023, 10:59Dear Bianca M
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply31 Aug 2023, 10:59
Official
Dear Bianca M
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
06 Oct 2023, 09:52Dear Bianca M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Claims Assessor was in contact with you regarding the progress of your claim.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Claims Assessor was in contact with you regarding the progress of your claim.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department
Clientele Life's reply06 Oct 2023, 09:52
Official
Dear Bianca M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Claims Assessor was in contact with you regarding the progress of your claim.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Claims Assessor was in contact with you regarding the progress of your claim.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department