1 reviews | Active since Feb 2018
CLIENTELE HORRIBLE
My nephew had policy since 2015, when the partner put in a claim she was told the cover was for R12000. The last premium he paid was R214. How pathetic is that and yet on their website they say R110 for R100000 cover. This is jst not right
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Best regards,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Best regards,
We confirm receipt of the concerns raised.
Our Compliance team has been in contact with the complainant , we confirm that we have provided feedback and also confirmed the solution moving forward.
We trust this is all you require in this regard however, should you require further assistance please do not hesitate to contact us.
Yours sincerly,
Shanitha Hanuman
Supervisor
Client Services – Service Support
Best regards,
We confirm receipt of the concerns raised.
Our Compliance team has been in contact with the complainant , we confirm that we have provided feedback and also confirmed the solution moving forward.
We trust this is all you require in this regard however, should you require further assistance please do not hesitate to contact us.
Yours sincerly,
Shanitha Hanuman
Supervisor
Client Services – Service Support
Best regards,