LD
LESIBA D

1 reviews | Active since May 2025

02 Jul 2025, 07:13

Clientele Heartlesly continues to deduct money after cancelation

Clientele continues to deduction funeral cover premium two months after cancelation. Their funeral policy is very expensive compared to bank funeral policy and others Stay away from them See a lot of negative reviews

0
Replies (2)
Clientele Life
Clientele Life's reply02 Jul 2025, 08:27
Official
 
Dear Lesiba D, 

 We confirm receipt of the concerns raised and apologize for any inconvenience caused.
     
 Your query has been escalated to the relevant department for investigation and we will be in contact to assist. 

 
Yours sincerely, 

Monica Ngubane
Market Conduct Investigator
Clientele Life 

 
Clientele Life
Clientele Life's reply02 Jul 2025, 15:35
Official
Dear Lesiba D,
  
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Funeral Dignity Plan. 
 
We have attempted to contact you at the cell phone number provided to discuss and address your complaint, to no success. 
 
Please be informed that we will contact you again to assist you further regarding your complaint. 
 
We trust that you find the above in order; however, please feel free to contact us again should you require any further assistance. 
 
Yours sincerely, 
 
Judith Mboweni 
Service Support Specialist 
Clientele Life