JF
Johan F

1 reviews | Active since Mar 2012

09 Oct 2020, 10:21

Clientele harrassment

Since 11 September to date I have received 40 unsolicited/cold calls from Clientele numbers - all of which have been blocked by True Caller.

I checked and my opt out on dmasa.org is still current.

Please stop calling me and go read the provisions of the POPI Act.

0
Replies (2)
Clientele Life
Clientele Life's reply09 Oct 2020, 10:39
Official
Dear  Johan ,

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.

Yours sincerely,
Siphesihle Rodolo
Service Support Specialist 
Clientele Life    

Best regards,

Clientele Life
Clientele Life's reply12 Oct 2020, 09:37
Official
Dear Johan , 

We would like to apologize for the inconvenience this has caused you.  
 
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. As per your request, we have removed your details from our database.
 
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
 
Yours sincerely, 

Siphesihle Rodolo
Service Support Specialist   

Best regards,