JW
Juliet W
1 reviews | Active since Jul 2021
15 Jul 2021, 11:34
Clientele Harassment Calls
I am being harassed by their automated calls on a daily basis. They reply to these reviews with the same copy and paste answer.
I have registered with DMASA and I have repeatedly asked Clientele to remove me from their insipid marketing list.
I would not even recommend this company out of spite.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
23 Jul 2021, 16:49Dear Juliet W
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply23 Jul 2021, 16:49
Official
Dear Juliet W
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
26 Jul 2021, 14:33Dear Juliet W,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.
Kindly note that you can also follow the below steps to Opt Out:
Step 1: Go to www.clientele.co.za and click on the search button.
Step 2: Type in “Opt Out” and select “Clientele Communication”
Step 3: Follow the prompts to opt out of receiving marketing content.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. All our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmsa.org.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply26 Jul 2021, 14:33
Official
Dear Juliet W,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.
Kindly note that you can also follow the below steps to Opt Out:
Step 1: Go to www.clientele.co.za and click on the search button.
Step 2: Type in “Opt Out” and select “Clientele Communication”
Step 3: Follow the prompts to opt out of receiving marketing content.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. All our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmsa.org.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Judith Mboweni
Service Support Specialist
Clientele Life