NG
Nico G
1 reviews | Active since Jan 2020
07 Feb 2020, 16:42
Clientele Harasses Innocent Members of the Public
Clientele has been harassing me non stop with marketing. I receive a massive stream of unsolicited marketing bull**** every single day, and Clientele is one of the biggest culprits. I DO NOT WANT YOUR ****ED UP BULL**** FUNERAL COVER, OR LIFE COVER, OR ANY OTHER MOTHER****ING COVER!!! **** THE **** OFF!!!
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Clientele Life's replyOfficial
07 Feb 2020, 17:32Dear Nico G
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our response to the matter refers:
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. As per your request, we have removed your details from our database, please note that the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
We trust you find this in order however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Shanitha Hanuman
Services Recovery Supervisor
Clientele Life's reply07 Feb 2020, 17:32
Official
Dear Nico G
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our response to the matter refers:
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. As per your request, we have removed your details from our database, please note that the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
We trust you find this in order however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Shanitha Hanuman
Services Recovery Supervisor