1 reviews | Active since Feb 2024
Clientele grocery ****
Hello
My sister was approach by a guy he claim he work for clientele they stand in malls and shopping centers.
He said he work for clientele. He ask which bank she use. She said capitec. He ask forvher id number and said she qualify for a grocery voucher. The bank will send her a sms.
My sister is a single parent. Well the only sms she got was month end when the AMOUNT OF R333 was deduct by CLIENTELE FOR INVESTMENT.
My sister never give consent for a policy as she cant afford it. After numerous emails to clientele still no feedback.
How can they submit a debitorder to a person, s account without there consent.
My sister live in a small town. She said she went to bank and banker tell her they get daily the same problems. Where people complain they get promise a grocery voucher but instead they get sign up without tbeir consent to a policy.
Clientele need to look into this. As the reference show from CLIENTELE.
The people that suffer is people that can't afford loosing a 1r but they loose hundreds this is very wrong.
But when you contact them you get no response.
Thank you
We acknowledge receiving the concerns expressed and sincerely apologise for any inconvenience.
We have forwarded your inquiry to the appropriate department for review, and we will be in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Best regards,
We acknowledge receiving the concerns expressed and sincerely apologise for any inconvenience.
We have forwarded your inquiry to the appropriate department for review, and we will be in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Best regards,
I hope this get sorted before child grant which is friday 4 April 2025. As the bank can't stop the debitorder.
She can't afford to loose another 333r. She dont work.
Thank you
I hope this get sorted before child grant which is friday 4 April 2025. As the bank can't stop the debitorder.
She can't afford to loose another 333r. She dont work.
Thank you
Thank you for contacting us.
Please take note that after our conversation this morning, I have filed a complaint. This is the reference number CER782971. I have given our Market Conduct team the contact information and escalated the issue as urgent.
We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Best regards,
Thank you for contacting us.
Please take note that after our conversation this morning, I have filed a complaint. This is the reference number CER782971. I have given our Market Conduct team the contact information and escalated the issue as urgent.
We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Best regards,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct
Best regards,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct
Best regards,
