CVDl
Chany Van Der linde
1 reviews | Active since May 2021
26 May 2021, 12:11
Clientele funeral policy cancellation
I have tried calling requesting call backs but three weeks later i still have no assistance in canceling my funeral policy . Service is terrible
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
26 May 2021, 13:24Dear Chany Van Der linde,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply26 May 2021, 13:24
Official
Dear Chany Van Der linde,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
26 May 2021, 14:33Dear Chany Van Der linde,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We confirm that we have contacted you and assisted with the cancellation of your policy.
Please be informed that no further debits are scheduled to go off your account and we would like to sincerely apologize with the level of service received, and assure you that this is not the level of service we aim to offer our clients.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We confirm that we have contacted you and assisted with the cancellation of your policy.
Please be informed that no further debits are scheduled to go off your account and we would like to sincerely apologize with the level of service received, and assure you that this is not the level of service we aim to offer our clients.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply26 May 2021, 14:33
Official
Dear Chany Van Der linde,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We confirm that we have contacted you and assisted with the cancellation of your policy.
Please be informed that no further debits are scheduled to go off your account and we would like to sincerely apologize with the level of service received, and assure you that this is not the level of service we aim to offer our clients.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We confirm that we have contacted you and assisted with the cancellation of your policy.
Please be informed that no further debits are scheduled to go off your account and we would like to sincerely apologize with the level of service received, and assure you that this is not the level of service we aim to offer our clients.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
CVDl
Chany Van Der linde's updateReviewer Update
26 May 2021, 16:19Thank you for your kindness and understanding and assistance Siphesihle your personal service was great
CVDl
Chany Van Der linde's update26 May 2021, 16:19
Reviewer Update
Thank you for your kindness and understanding and assistance Siphesihle your personal service was great