SN
Simphiwe N
1 reviews | Active since Jun 2022
25 Jun 2022, 04:44
Clientele ********** policy
Hi
I am requesting assistance in cancellation of a ********** clientele policy that was taken in my name without my knowledge.
On the 6th of June 2022 I received a text message from clientele informing me about a funeral cover of R30 000, that was taken in my name and that an installment of R476.00 will be deducted from my account in 10 days from the 23rd of June.
This is absolutely not true I have never taken a policy with clientele, somebody is trying to commit ***** with my name please assist.
Pol No ***.
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Replies (2)
Clientele Life's replyOfficial
25 Jun 2022, 16:17 Dear Simphiwe N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Promise Khumalo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Promise Khumalo
Service Support Specialist
Clientele Life
Clientele Life's reply25 Jun 2022, 16:17
Official
Dear Simphiwe N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Promise Khumalo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Promise Khumalo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
14 Jul 2022, 11:05Dear Simphiwe N
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however, we attempted to contact you to obtain more details to be able to further the investigation. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards ,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however, we attempted to contact you to obtain more details to be able to further the investigation. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards ,
Market Conduct
Clientele Life's reply14 Jul 2022, 11:05
Official
Dear Simphiwe N
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however, we attempted to contact you to obtain more details to be able to further the investigation. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards ,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however, we attempted to contact you to obtain more details to be able to further the investigation. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards ,
Market Conduct