1 reviews | Active since Nov 2022
Clientele *****
Hey I'm lusanda hlambelo I have been ***** by clientele life I never joined any insurance with them or sign anything with them the amount of my their took from my account was 270 without my consent when I call them their say I should wait for 7 day until it reflects on them I did not understand why should I wait 7 days for something that I did not sign up for.***) this is the number that I called and their were assuming that I did sign up for this face to face with whoever that was making me join this. Which is something that is fauls I have never talked to anyone about insurance or join it.can you please help me and stop this ***** as soon as possible because the mix amount that their will be taking monthly it's 404rnd so please help me stop this ***** .*** my personal number thank you in advance
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback.
You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback.
You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct