AO
Alunamida O
1 reviews | Active since Dec 2021
17 Dec 2021, 13:20
Clientele *****
I am not happy with clientele... They are taking my money from my account without my consent... Which I do not even know how they got all my details... I tried calling them but the girl I was talking to didn't help the next day they still deducted my money from my account... I want my money back and that policy I don't know about stopped... Please help me stop clientele from steeling my money... I don't even have a job but they are taking my money....I tried Whatsapp, email,calls, nothing is working clearly this is some sort of a ***** and I am really not happy
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Replies (3)
Clientele Life's replyOfficial
17 Dec 2021, 14:04Dear Alunamida O,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply17 Dec 2021, 14:04
Official
Dear Alunamida O,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
AO
Alunamida O's updateReviewer Update
17 Dec 2021, 19:59I will be glad if I get my money back R420 x 2= R840 as soon as possible.... My family needs that money....
AO
Alunamida O's update17 Dec 2021, 19:59
Reviewer Update
I will be glad if I get my money back R420 x 2= R840 as soon as possible.... My family needs that money....
Clientele Life's replyOfficial
03 Jan 2022, 16:36Dear Alunamida O, Thank you for raising your concerns and bringing this matter to our attention. We confirm that Shirley Maela has investigated the contents of your complaint and has been in contact with you to provide the necessary feedback. As telephonically discussed, we require an affidavit with three specimen signatures to investigate your matter further. Regrettably, there are certain documents and information which is required to enable us to resolve your complaint adequately, and if not received this will unfortunately not allow us to proceed with the investigation. Should you require any further assistance in this regard, please feel free to contact us again. Regards,
Market Conduct
Market Conduct
Clientele Life's reply03 Jan 2022, 16:36
Official
Dear Alunamida O, Thank you for raising your concerns and bringing this matter to our attention. We confirm that Shirley Maela has investigated the contents of your complaint and has been in contact with you to provide the necessary feedback. As telephonically discussed, we require an affidavit with three specimen signatures to investigate your matter further. Regrettably, there are certain documents and information which is required to enable us to resolve your complaint adequately, and if not received this will unfortunately not allow us to proceed with the investigation. Should you require any further assistance in this regard, please feel free to contact us again. Regards,
Market Conduct
Market Conduct