1 reviews | Active since Sept 2018
CLIENTELE
I RECEIVED A CALL FROM CLIENTELE AND WAS EXPLAINED ABOUT THERE POLICIED AND IF I WAS INTERESTED , THEY TOLD ME TELEPHONICALLY THAT IT WOULD COST ME R190 WHICH I TOLD THEM I WOULD FIRST READ THE POLICY ONCE I'VE RECEIVED WHICH TO DATE HAVE NOT RECEIVED THE POLICY TO REVIEW ANF TOLD THEM THAT UNDER NO CIRCUMSTANCES ARE THEY TO DEDUCT ANY AMOUNT FROM MY BANK ACCOUNT UNTIL I'VE REVIEWED AND IF I AGREED OR NOT I IWOULD CALL THEM AND LET THEM KNOW , I DID NOT GIVE THEM AUTHORISATION TO DEDUCT ANY AMOUNT OF R190 FROM MY BANK UNTIL I AGREE , I RECEIVED A MESSAGE FROM CLIENTELE TELLING ME THAT AN AMOUNT OF R378 WOULD BE DEDUCTED FROM MY ACCOUNT WITHIN THE NEXT FEW DAYS , I CALLED THEM AND TOLD THEM I DID NOT AGREE AND UNDER NO CIRCUMSTANCES ARE THEY TO DEDUCT ANY AMOUNT FROM MY ACCOUNT AS I HAD NOT GIVEN THEM PERMISSION TO DO SO , AT 22,10 LAST EVENING DID I RECEIVE A MESSAGE FROM MY BANK STATING THAT AN AMOUNT OF R378 WAS DEDUCTED FROM MY ACCOUNT , I AM A PENSIONER WHICH I EXPLAINED TO THEM AND ONLY IF I AGREE TO THE POLICY OF R190 WHICH WAS SAID TO ME WHICH I HAVE NOT AS YER GIVEN THEM MY PERMISSION ONLY TO FIND THAT AN AMOUNT OF R378 WAS DEDUCTED FROM MY ACCOUNT , I AM LIVID AND FIND THEY ARE A BUNCH OF ******* AS NO PERMISSION WAS GRANTED BY ME TO MAKE OR TAKE ANY AMOUNT FROM MY ACCOUNT UNTIL SUCH TIME I'VE READ THEIR POLICY WHICH I HAVE NOT RECEIVED AND YET THEY HAD THE AUDACITY TO DEDUCT FROM MY ACCOUNT WITHOUT MY PERMISSION , THEY ARE A BUNCH OF CON ARTISTS AND ******* TO HAVE THE AUDACITY TO DEDUCT FROM MY BANK ACCOUNT , THE MONEY THAT WAS DEPOSITED INTO MY ACCOUNT WAS A GIFT TO ME FROM A FAMILY MEMBER , AND I AM NOW SITTING WITH NO MONEY IN MY ACCOUNT , CLIENTELE WAIT FOR LATE EVENING TO DEDUCT MONEY FROM BANK ACCOUNT AS ONE CAN NOT MAKE CALLS IN THE EVENING , THAT'S HOW LOW AND CON ARTISTS THIS COMPANY IS , THEY ARE ******* AND PEOPLE SHOULD BE AWARE OF THIS CON ARTIST COMPANY , HOW DO I GET MU MONEY BACK WITH IMMEDIATE EFFECT , I AM SO ANGRY THAT COMPANIES SUCH AS CLIENTELE EXIST ONLY TO CON A PERSON AND ***** MONEY WITHOUT ANY PERMISSION WHICH WAS NOT GIVEN PERMISSION AT ALL , I FEEL THIS COMPANY SHOULD BE REPORTED AS A BUNCH OF ******* AND NOT ALLOW THEM TO DO WHATEVER THEY PLEASE WITHOUT ANY CONSENT , HELP WOULD BE GREATLY APPRECIATED FROM YOU , I AM GOING TO MY BANK TODAY TO TRY RETRIEVE MY MONEY , IF I DON'T RECEIVE THE AMOUNT TAKEN FROM MY ACCOUNT I WILL REPORT THEM TO POLICE FOR THEFT , AS I AM IN DESPERATE NEED OF MY MONEY WHICH WAS SENT TO ME AS A GIFT , PLEASE HELP HELLO PETER , THANK YOU FROM SANDRA CARDAO HARRIS
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
We have sent you the escalation process should you want to take the matter further.
We trust you find this in order, however, should you require any further assistance in this regard, please feel free to contact us again. Yours sincerely, Compliance Team
We have sent you the escalation process should you want to take the matter further.
We trust you find this in order, however, should you require any further assistance in this regard, please feel free to contact us again. Yours sincerely, Compliance Team
