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wanda L
1 reviews | Active since Dec 2013
06 Jun 2026, 00:31
Clientele False adverti*****t
Very bad service from the investigating them it's been two month now I've been waiting for feed on a policy I had with them which I was given wrong information by a consultant
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Replies (2)
Clientele Life's replyOfficial
06 Jun 2026, 07:04Dear Wanda,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
Best regards,
Clientele Life's reply06 Jun 2026, 07:04
Official
Dear Wanda,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
Best regards,
Clientele Life's replyOfficial
09 Jun 2026, 14:27Dear Wanda L,
Thank you for raising your concerns and bringing this matter to our attention.
The sales call was reviewed and it was found that the product was sold correctly and you have also authenticated a Debi-Check mandate. We confirm that Johannah Cele from our Market Conduct department has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator. The escalation process has been sent to you. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
The sales call was reviewed and it was found that the product was sold correctly and you have also authenticated a Debi-Check mandate. We confirm that Johannah Cele from our Market Conduct department has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator. The escalation process has been sent to you. Regards, Market Conduct
Best regards,
Clientele Life's reply09 Jun 2026, 14:27
Official
Dear Wanda L,
Thank you for raising your concerns and bringing this matter to our attention.
The sales call was reviewed and it was found that the product was sold correctly and you have also authenticated a Debi-Check mandate. We confirm that Johannah Cele from our Market Conduct department has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator. The escalation process has been sent to you. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
The sales call was reviewed and it was found that the product was sold correctly and you have also authenticated a Debi-Check mandate. We confirm that Johannah Cele from our Market Conduct department has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator. The escalation process has been sent to you. Regards, Market Conduct
Best regards,