MT
Michael T
1 reviews | Active since Sept 2018
10 Jun 2021, 07:54
Clientele endless cold calls
Clientele cold calls me most days, with automated marketing. No matter how many numbers I block, they always have a new one. I've never been a Clientele client, and I don't know how they got my number. There seems to be no way of stopping this. I actively tell people about this terrible experience. It feels like I'm being harassed.
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Replies (4)0
Replies (4)
Clientele Life's replyOfficial
10 Jun 2021, 08:29Dear Michael T
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's reply10 Jun 2021, 08:29
Official
Dear Michael T
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's replyOfficial
10 Jun 2021, 15:35Dear Michael T, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply10 Jun 2021, 15:35
Official
Dear Michael T, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Best regards,
MT
Michael T's updateReviewer Update
11 Jun 2021, 07:57Please note:
1 - I received another cold call at 07:30 this morning
2 - Your link to DMA doesn't work
3 - The correct link is www.nationaloptout.org
4 - I am already registered on the Do Not Contact list
5 - I'm going to post further 1-star reviews if the cold calls continue
1 - I received another cold call at 07:30 this morning
2 - Your link to DMA doesn't work
3 - The correct link is www.nationaloptout.org
4 - I am already registered on the Do Not Contact list
5 - I'm going to post further 1-star reviews if the cold calls continue
MT
Michael T's update11 Jun 2021, 07:57
Reviewer Update
Please note:
1 - I received another cold call at 07:30 this morning
2 - Your link to DMA doesn't work
3 - The correct link is www.nationaloptout.org
4 - I am already registered on the Do Not Contact list
5 - I'm going to post further 1-star reviews if the cold calls continue
1 - I received another cold call at 07:30 this morning
2 - Your link to DMA doesn't work
3 - The correct link is www.nationaloptout.org
4 - I am already registered on the Do Not Contact list
5 - I'm going to post further 1-star reviews if the cold calls continue
Clientele Life's replyOfficial
11 Jun 2021, 09:46Dear Michael T
We would like to take this opportunity to apologise for any inconvenience caused in this regard. We have forwarded you recent comment to our Marketing and Media team to further investigate the reason you still receiving calls as we have removed your details from our Database. We trust that you find the above in order .
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We would like to take this opportunity to apologise for any inconvenience caused in this regard. We have forwarded you recent comment to our Marketing and Media team to further investigate the reason you still receiving calls as we have removed your details from our Database. We trust that you find the above in order .
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply11 Jun 2021, 09:46
Official
Dear Michael T
We would like to take this opportunity to apologise for any inconvenience caused in this regard. We have forwarded you recent comment to our Marketing and Media team to further investigate the reason you still receiving calls as we have removed your details from our Database. We trust that you find the above in order .
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We would like to take this opportunity to apologise for any inconvenience caused in this regard. We have forwarded you recent comment to our Marketing and Media team to further investigate the reason you still receiving calls as we have removed your details from our Database. We trust that you find the above in order .
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Best regards,