ZT
Zonke T
1 reviews | Active since May 2019
01 Oct 2021, 13:16
Clientele does not d...
Clientele does not do follow up when ***** has been reported to them they will say they'll investigate yet nothing is done even with enough proof submitted they continue to ***** customers.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
01 Oct 2021, 14:23Dear Zonke T,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's reply01 Oct 2021, 14:23
Official
Dear Zonke T,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's replyOfficial
13 Oct 2021, 11:40 Dear Zonke T,
Thank you for bringing this matter to our attention, your feedback is highly appreciated and has provided us the opportunity to put in place corrective measures, to prevent this from perpetuating.
As per telephonic discussion, we have confirmed that the matter was investigated and addressed accordingly.
We would like to take this opportunity to apologise for any inconvenience caused in this regard and assure you that this is not the level of service we aim to offer.
We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Kind regards, Market conduct
Thank you for bringing this matter to our attention, your feedback is highly appreciated and has provided us the opportunity to put in place corrective measures, to prevent this from perpetuating.
As per telephonic discussion, we have confirmed that the matter was investigated and addressed accordingly.
We would like to take this opportunity to apologise for any inconvenience caused in this regard and assure you that this is not the level of service we aim to offer.
We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Kind regards, Market conduct
Best regards,
Clientele Life's reply13 Oct 2021, 11:40
Official
Dear Zonke T,
Thank you for bringing this matter to our attention, your feedback is highly appreciated and has provided us the opportunity to put in place corrective measures, to prevent this from perpetuating.
As per telephonic discussion, we have confirmed that the matter was investigated and addressed accordingly.
We would like to take this opportunity to apologise for any inconvenience caused in this regard and assure you that this is not the level of service we aim to offer.
We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Kind regards, Market conduct
Thank you for bringing this matter to our attention, your feedback is highly appreciated and has provided us the opportunity to put in place corrective measures, to prevent this from perpetuating.
As per telephonic discussion, we have confirmed that the matter was investigated and addressed accordingly.
We would like to take this opportunity to apologise for any inconvenience caused in this regard and assure you that this is not the level of service we aim to offer.
We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Kind regards, Market conduct
Best regards,