YF
Yvette F
1 reviews | Active since Mar 2026
08 May 2026, 13:04
Clientele dissatisfied
I took a policy with clientele in February, then decided to cancel it, 10 march i sent a WhatsApp, email and on the app to cancel. Today they decide to take my money, I called them and was told it's not canceled imagine. They are so wrong, Im glad I now see them for who they are, imagine if something had to happen, I wouldn't have received a payout. Yoh im so angry.
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Replies (2)
Clientele Life's replyOfficial
08 May 2026, 13:08Dear Yvette ,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
Best regards,
Clientele Life's reply08 May 2026, 13:08
Official
Dear Yvette ,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
Best regards,
Clientele Life's replyOfficial
08 May 2026, 15:32Dear Yvette F,
It is our pleasure to address your concerns. We apologize for any inconvenience. We confirm that we made contact with you to provide feedback regarding the concerns raised. We confirm that there is no refund due after the cancellation of your policy and there is no proof of previous cancellation request found for your Clientele Funeral Dignity Plan. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla NgwenyaService Support Specialist Clientele Life
It is our pleasure to address your concerns. We apologize for any inconvenience. We confirm that we made contact with you to provide feedback regarding the concerns raised. We confirm that there is no refund due after the cancellation of your policy and there is no proof of previous cancellation request found for your Clientele Funeral Dignity Plan. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla NgwenyaService Support Specialist Clientele Life
Best regards,
Clientele Life's reply08 May 2026, 15:32
Official
Dear Yvette F,
It is our pleasure to address your concerns. We apologize for any inconvenience. We confirm that we made contact with you to provide feedback regarding the concerns raised. We confirm that there is no refund due after the cancellation of your policy and there is no proof of previous cancellation request found for your Clientele Funeral Dignity Plan. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla NgwenyaService Support Specialist Clientele Life
It is our pleasure to address your concerns. We apologize for any inconvenience. We confirm that we made contact with you to provide feedback regarding the concerns raised. We confirm that there is no refund due after the cancellation of your policy and there is no proof of previous cancellation request found for your Clientele Funeral Dignity Plan. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla NgwenyaService Support Specialist Clientele Life
Best regards,