TJ
Tammy J
1 reviews | Active since May 2021
24 May 2021, 06:59
Clientele didn't pay back my money.
Clientele deducted money from my bank account after i closed the account. I phoned them and they said they would pay me back in 31 days. The 21st of April 2021 i would've received my money but nothing got paid back. I need to know when my money will be paid back. Can anyone please assist me with this matter.
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Replies (2)
Clientele Life's replyOfficial
24 May 2021, 09:27Dear Tammy J,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply24 May 2021, 09:27
Official
Dear Tammy J,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
23 Jun 2021, 12:35Dear Tammy J,
At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback was provided and also assisted you as per request received. Furthermore , I have confirmed that a refund will be processed and also confirm Turn Around Time for funds to be available on in your bank account. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Yours Sincerely,
Judith MboweniClientele Life Insurance
At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback was provided and also assisted you as per request received. Furthermore , I have confirmed that a refund will be processed and also confirm Turn Around Time for funds to be available on in your bank account. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Yours Sincerely,
Judith MboweniClientele Life Insurance
Clientele Life's reply23 Jun 2021, 12:35
Official
Dear Tammy J,
At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback was provided and also assisted you as per request received. Furthermore , I have confirmed that a refund will be processed and also confirm Turn Around Time for funds to be available on in your bank account. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Yours Sincerely,
Judith MboweniClientele Life Insurance
At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback was provided and also assisted you as per request received. Furthermore , I have confirmed that a refund will be processed and also confirm Turn Around Time for funds to be available on in your bank account. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Yours Sincerely,
Judith MboweniClientele Life Insurance