1 reviews | Active since Nov 2017
Clientele deducted my money without my knowledge
I called clientele life enquiries regarding the money they deducted from my salary without my knowledge or permission,they promised to refund me and asked me to forward my payslip and bank statement.
Till now there's no positive response from them,kindly assist me
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Compliance Department has investigated the contents of your complaint and Thandeka Ncala has been in contact with you to provide the necessary feedback.
At the outset we would like to apologise for any inconvenience this may have caused you and we confirm that a refund will be paid to you.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require any further assistance in this regard, please feel free to contact us again.
Kind regards,
Mahlatse Aphane
Team Leader: Compliance
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Compliance Department has investigated the contents of your complaint and Thandeka Ncala has been in contact with you to provide the necessary feedback.
At the outset we would like to apologise for any inconvenience this may have caused you and we confirm that a refund will be paid to you.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require any further assistance in this regard, please feel free to contact us again.
Kind regards,
Mahlatse Aphane
Team Leader: Compliance