VM
Vusumuzi M
1 reviews | Active since Apr 2019
20 Mar 2026, 07:13
Clientele deducted money on capitec account I did not join any policy
Clientele debit my account R349 on 13 March 2026 for policy did not join I can't cancel the debit order now can't get money back why take poor people's government grant money what will they eat if just deduct money on account not return it I want my money back clientele I don't want your policy
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Replies (4)0
Replies (4)
Clientele Life's replyOfficial
20 Mar 2026, 08:17Dear Vusumuzi M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply20 Mar 2026, 08:17
Official
Dear Vusumuzi M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
VM
Vusumuzi M's updateReviewer Update
20 Mar 2026, 09:18Clientele my Grant money it's not pay policy it to buy food please treat these matter with urgency I'm hungry as we speak my cell *** cancel debit order return funds Capitec account ca
VM
Vusumuzi M's update20 Mar 2026, 09:18
Reviewer Update
Clientele my Grant money it's not pay policy it to buy food please treat these matter with urgency I'm hungry as we speak my cell *** cancel debit order return funds Capitec account ca
Clientele Life's replyOfficial
20 Mar 2026, 14:31Dear Vusumuzi M,
Thank you for raising your concerns and bringing this matter to our attention.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS.
We trust you find this in order.
Regards,
Market Conduct
Clientele Life's reply20 Mar 2026, 14:31
Official
Dear Vusumuzi M,
Thank you for raising your concerns and bringing this matter to our attention.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS.
We trust you find this in order.
Regards,
Market Conduct
Clientele Life's replyOfficial
01 Apr 2026, 13:17Dear Vusumuzi M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that Beauty Phillipshas been in contact with you to provide the necessary feedback.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator.
The escalation process has been sent to you.
Should you require further assistance please feel free to contact us.
Regards
Market Conduct,
Clientele Life's reply01 Apr 2026, 13:17
Official
Dear Vusumuzi M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that Beauty Phillipshas been in contact with you to provide the necessary feedback.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator.
The escalation process has been sent to you.
Should you require further assistance please feel free to contact us.
Regards
Market Conduct,