N
Nonkazimlo

1 reviews | Active since Jan 2026

22 Jan 2026, 14:14

Clientele deducted m...

Clientele deducted my money in my bank account without my consent and I discovered that I joined ifa perks without knowing

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Replies (2)
Clientele Life
Clientele Life's reply22 Jan 2026, 14:20
Official
Dear Nonkazimlo,
                                                                       We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 
Yours sincerely, 

Market Conduct. 
 

Best regards,

Clientele Life
Clientele Life's reply23 Jan 2026, 07:07
Official
Dear Nonkazimlo, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback. 

You requested to cancel the policy and the cancellation of the debit order process was confirmed. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  

Should you require further assistance please feel free to contact us. 

Regards, Market Conduct

Best regards,