MP
Mbali P

1 reviews | Active since Feb 2025

07 Feb 2025, 13:47

Clientele

Clientele has deducted R343 from my Capitec saving account without my authority.i have never joined anything with clientele and on top of that I'm unemployed I can't reverse my money back

0
Replies (2)
Clientele Life
Clientele Life's reply07 Feb 2025, 14:04
Official
Dear Mbali P, 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
          
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
                   
Yours sincerely,  

Lindiwe Mabizela
Service Support Team Leader
Clientele Life 
Clientele Life
Clientele Life's reply12 Feb 2025, 15:54
Official
Dear Mbali P, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct department has investigated the contents of your complaint and that Beauty Phillips has been in contact with you to provide the necessary feedback.

We trust you find this in order and that this matter has been resolved to your satisfaction.  

Should you require further assistance please feel free to contact us. 

Regards Market Conduct,