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NomaHappiness
1 reviews | Active since Sept 2023
12 Mar 2026, 14:23
Clientele debiting my account *******ly and refusing to refund me
I am extremely disappointed and frustrated with the service from Clientele. They have been debiting my bank account for several months, even though I Do Not have a policy with them. From September 2025 to February 2026 debiting various amounts from my account. I have repeatedly contacted clientele to cancel and refund me, yet nothing has been done.
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Replies (2)
Clientele Life's replyOfficial
12 Mar 2026, 14:24Dear NomaHappiness,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply12 Mar 2026, 14:24
Official
Dear NomaHappiness,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
20 Mar 2026, 18:11Dear Nomahappiness N,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that Simiso Xaba from the Office of the Independent Arbitrator has been in contact with you. We trust you find this in order and that this matter has been resolved. Should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that Simiso Xaba from the Office of the Independent Arbitrator has been in contact with you. We trust you find this in order and that this matter has been resolved. Should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct
Clientele Life's reply20 Mar 2026, 18:11
Official
Dear Nomahappiness N,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that Simiso Xaba from the Office of the Independent Arbitrator has been in contact with you. We trust you find this in order and that this matter has been resolved. Should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that Simiso Xaba from the Office of the Independent Arbitrator has been in contact with you. We trust you find this in order and that this matter has been resolved. Should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct