BM
Bafedile M
1 reviews | Active since Dec 2021
22 Dec 2021, 16:07
Clientele debited money from my account and I cancelled the funeral plan
Clientele debited money from my account and I cancelled thier funeral plan
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
23 Dec 2021, 08:24Dear Bafedile M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply23 Dec 2021, 08:24
Official
Dear Bafedile M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
23 Dec 2021, 14:04Dear Bafedile M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and addressed all raised concerns regarding the debit after the cancellation request of your policy.
We have also confirmed no further debits as the policy was successfully canceled on 20/12/2021.
We have also confirmed no further debits as the policy was successfully canceled on 20/12/2021.
We trust that this is all you require at this time however, feel free to contact us should you require any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply23 Dec 2021, 14:04
Official
Dear Bafedile M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and addressed all raised concerns regarding the debit after the cancellation request of your policy.
We have also confirmed no further debits as the policy was successfully canceled on 20/12/2021.
We have also confirmed no further debits as the policy was successfully canceled on 20/12/2021.
We trust that this is all you require at this time however, feel free to contact us should you require any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life