Clientele debit order ****ming Sassa Pensioners

Hello Peter. I am writing this review to express my concern with Clientele. Okay my dad is a SASSA pensioner, on 3rd May a debit of R938 went off his FNB account from his SASSA payout. I went with him to enquire to the bank as to when and how did they authorised a debit order without the knowledge of their client. Their only answer is that they received a mandate to authorise the debit order from Clientele and they do not have the details of this policy. To FNB I asked how did my dad authorised debicheck because he is old and does not have banking app whatsoever, I was told if a person does not authorised it until certain time, it automatically authorised itself.

Back to Clientele, many pensioners are feeling ****** by your *****ulent debit orders and more so they don’t even have paper work to see what details are in those debit orders. Please stop what you are doing, as a reputable company you need to do better than to rob elderly people who are surviving with this money, if you debit a +R900 for something a person is not aware of, don’t you think this will deteriorate their health as they are old and fragile? I need someone to be accountable for this Clientele, before going forward with employing legal route, I will fist report your *****ulent activities to the ombudsman and take it further legally. I NEED YOU TO REVERSE MY DAD’s MONEY AND CANCEL THAT POLICY WE KNOW NOTHING ABOUT.