OD
Onela D
1 reviews | Active since Mar 2022
01 Mar 2022, 09:39
Clientele debit order cancelation.
I would like to cancel my clientele debit order. I have been sending emails to clientele and everytime they say that they will respond within two working days. I can not wait any longer. I am a student and I already have my own problems and so I would like for someone to help me cancel this debit order as soon as possible.
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Replies (2)
Clientele Life's replyOfficial
13 Apr 2022, 15:50Dear Onela D
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's reply13 Apr 2022, 15:50
Official
Dear Onela D
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's replyOfficial
20 Apr 2022, 13:02Dear Onela D, We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the delayed response and the inconvenience experienced. We confirm that the policy has been canceled and the cancellation process was explained. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply20 Apr 2022, 13:02
Official
Dear Onela D, We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the delayed response and the inconvenience experienced. We confirm that the policy has been canceled and the cancellation process was explained. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Best regards,