CM
Charlotte M
1 reviews | Active since Sept 2025
27 Sept 2025, 05:09
Clientele debit order
I have a problem with Clientele, I was recruited at the mall by this lady's to join clientele and they fill the forms with my details and I asked them how much are they going to deduct and they told me it's R365 per month and I told them to cancel it as I am not working, and some lady called me on my phone regarding the Clientele debit order and I told her to cancel it because I can't afford it and yet they still debit the money from my account even though I told them that I am not working. I truly hate Clientele and their machan.
Helpful (0)
Replies (6)0
Replies (6)
Clientele Life's replyOfficial
29 Sept 2025, 09:12Dear Charlotte M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Please kindly provide us with a refence number or ID number linked to the query.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Please kindly provide us with a refence number or ID number linked to the query.
Yours sincerely,
Market Conduct
Clientele Life's reply29 Sept 2025, 09:12
Official
Dear Charlotte M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Please kindly provide us with a refence number or ID number linked to the query.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Please kindly provide us with a refence number or ID number linked to the query.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
29 Sept 2025, 09:19Dear Charlotte M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply29 Sept 2025, 09:19
Official
Dear Charlotte M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
29 Sept 2025, 09:28Dear Charlotte M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply29 Sept 2025, 09:28
Official
Dear Charlotte M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
30 Sept 2025, 10:51Dear Charlotte M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
As discussed, the escalation process was sent to your cell number.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
As discussed, the escalation process was sent to your cell number.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Regards, Market Conduct
Clientele Life's reply30 Sept 2025, 10:51
Official
Dear Charlotte M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
As discussed, the escalation process was sent to your cell number.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
As discussed, the escalation process was sent to your cell number.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Regards, Market Conduct
CM
Charlotte M's updateReviewer Update
30 Sept 2025, 12:06Good day
I spoke to Lungile yesterday through the phone and she asked me what happened, I told ter everything, she explained everything that I needed to hear and the policy has been canceled and I will get back my refund after few days. Thank you Lungile for making things to be easier for me, the matter has been resolved.
I spoke to Lungile yesterday through the phone and she asked me what happened, I told ter everything, she explained everything that I needed to hear and the policy has been canceled and I will get back my refund after few days. Thank you Lungile for making things to be easier for me, the matter has been resolved.
CM
Charlotte M's update30 Sept 2025, 12:06
Reviewer Update
Good day
I spoke to Lungile yesterday through the phone and she asked me what happened, I told ter everything, she explained everything that I needed to hear and the policy has been canceled and I will get back my refund after few days. Thank you Lungile for making things to be easier for me, the matter has been resolved.
I spoke to Lungile yesterday through the phone and she asked me what happened, I told ter everything, she explained everything that I needed to hear and the policy has been canceled and I will get back my refund after few days. Thank you Lungile for making things to be easier for me, the matter has been resolved.
Clientele Life's replyOfficial
30 Sept 2025, 12:12Dear Charlotte M,
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us. We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback. Please do not hesitate to contact us should you have any further queries. Yours sincerely, Market Conduct
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us. We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback. Please do not hesitate to contact us should you have any further queries. Yours sincerely, Market Conduct
Clientele Life's reply30 Sept 2025, 12:12
Official
Dear Charlotte M,
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us. We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback. Please do not hesitate to contact us should you have any further queries. Yours sincerely, Market Conduct
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us. We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback. Please do not hesitate to contact us should you have any further queries. Yours sincerely, Market Conduct