1 reviews | Active since Apr 2012
Clientele Debit Bull
after hopefully resolving the previous clientele legal wrong debit date, I asked clientele to reinstate the legal plan of R160 a month. what they have done is to also reinstate an old funeral policy without my consent, they have on 24 Dec 2015 debited R405 from my bank account which was supposed to have been done because I never asked them to reinstate the funeral policy. clientele have been giving me bull from day one and I have had enough of their nonsense. I want them to refund my R405 and I they are requesting for my banking details and address which they never requested before they took my money. they must refund that R405 to them bank account from which they took it cancel that funeral policy. as a matter of urgency I want them to cancel that legal plan as well, clearly they cannot be trusted with someones banking account number as they deduct in any date they please, they are more interested in debiting my bank account than anything else
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
