NM
Nonkwenkwezi M
1 reviews | Active since Jan 2021
22 Jan 2021, 00:32
Clientele debit
I've just received a message from Ref CLIENTELER*** 20122, they debited some money I know nothing about. I'd like to know how to cancell it
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Replies (2)
Clientele Life's replyOfficial
22 Jan 2021, 09:53Dear Nonkwenkwezi M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply22 Jan 2021, 09:53
Official
Dear Nonkwenkwezi M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's replyOfficial
19 Feb 2021, 16:24Dear Nonkwenkwezi M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback. It was found that you were approached by our broker and you provided your personal details with your banking details. You authenticated your banking details and permission was obtained to debit your account. You confirmed that you were satisfied with the feedback For further assistance please feel free to contact us again.
Yours sincerely,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback. It was found that you were approached by our broker and you provided your personal details with your banking details. You authenticated your banking details and permission was obtained to debit your account. You confirmed that you were satisfied with the feedback For further assistance please feel free to contact us again.
Yours sincerely,
Market Conduct
Best regards,
Clientele Life's reply19 Feb 2021, 16:24
Official
Dear Nonkwenkwezi M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback. It was found that you were approached by our broker and you provided your personal details with your banking details. You authenticated your banking details and permission was obtained to debit your account. You confirmed that you were satisfied with the feedback For further assistance please feel free to contact us again.
Yours sincerely,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback. It was found that you were approached by our broker and you provided your personal details with your banking details. You authenticated your banking details and permission was obtained to debit your account. You confirmed that you were satisfied with the feedback For further assistance please feel free to contact us again.
Yours sincerely,
Market Conduct
Best regards,