GM
Glesia M
1 reviews | Active since Oct 2024
04 Oct 2024, 15:02
Clientele complaint
I approached the other girl at mall and she advised me about their funeral service so she she demanded my id, bank detail and contact so I denied with my personal details so she took my contact number then she traced my everything then boom money debited on my account by clientele without my permission
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Replies (2)
Clientele Life's replyOfficial
04 Oct 2024, 15:10Dear Glesia M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply04 Oct 2024, 15:10
Official
Dear Glesia M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
10 Oct 2024, 12:12Dear Glesia M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
As discussed, the policy has been cancelled and the escalation process was sent to your cell number.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
As discussed, the policy has been cancelled and the escalation process was sent to your cell number.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Regards, Market Conduct
Clientele Life's reply10 Oct 2024, 12:12
Official
Dear Glesia M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
As discussed, the policy has been cancelled and the escalation process was sent to your cell number.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
As discussed, the policy has been cancelled and the escalation process was sent to your cell number.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Regards, Market Conduct