SM
Sthabile M
1 reviews | Active since Dec 2023
05 Dec 2023, 11:01
Clientele complaint
Hello Peter my name is Sthabile Maphumulo I would like to get some help if possible, actually I was applying for a loan from capital loans the igot a phone call regarding my application and then got a message from my bank to approve the debit mandate for a loan as they agreed to give me the loan. After that I checked online on my App the mandate if from Clientele they pretended to offer me a loan now I'm getting messages saying congratulations for joining Clientele they even gave me the *** even their phone number is not working
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
05 Dec 2023, 11:59Dear Sthabile M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply05 Dec 2023, 11:59
Official
Dear Sthabile M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's replyOfficial
05 Dec 2023, 12:02Dear Sthabile M,
At the outset we would like to apologise for inconvenience that this may have caused you. We confirm that we have made contact with you to provide feedback regarding the concerns raised. I hereby confirm that we have assisted you accordingly with the cancellation of your policy as requested. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
At the outset we would like to apologise for inconvenience that this may have caused you. We confirm that we have made contact with you to provide feedback regarding the concerns raised. I hereby confirm that we have assisted you accordingly with the cancellation of your policy as requested. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply05 Dec 2023, 12:02
Official
Dear Sthabile M,
At the outset we would like to apologise for inconvenience that this may have caused you. We confirm that we have made contact with you to provide feedback regarding the concerns raised. I hereby confirm that we have assisted you accordingly with the cancellation of your policy as requested. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
At the outset we would like to apologise for inconvenience that this may have caused you. We confirm that we have made contact with you to provide feedback regarding the concerns raised. I hereby confirm that we have assisted you accordingly with the cancellation of your policy as requested. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
Best regards,