MT
Michael T
1 reviews | Active since Sept 2018
17 Aug 2021, 09:11
Clientele cold calls V2
Clientele Life has started cold calling me again. I'm pretty sure this is against the new POPI laws. They previously confirmed that I was removed from their contact list.... https://www.hellopeter.com/clientele-life/reviews/clientele-endless-cold-calls-***
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Replies (2)
Clientele Life's replyOfficial
17 Aug 2021, 09:32Dear Michael T,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's reply17 Aug 2021, 09:32
Official
Dear Michael T,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's replyOfficial
17 Aug 2021, 15:59Dear Michael T,
At the outset, we would like to take this opportunity to apologize for the inconvenience you have experienced with regards to the calls, we assure you it is not the level of service we aim to provide.
We confirm that we have successfully removed your details from our database, and should the calls continue from this day on please let us know once again so we can investigate further on the issue. We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. All our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmsa.org. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Service Support Specialist Siphesihle Rodolo
Clientele Life
At the outset, we would like to take this opportunity to apologize for the inconvenience you have experienced with regards to the calls, we assure you it is not the level of service we aim to provide.
We confirm that we have successfully removed your details from our database, and should the calls continue from this day on please let us know once again so we can investigate further on the issue. We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. All our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmsa.org. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Service Support Specialist Siphesihle Rodolo
Clientele Life
Best regards,
Clientele Life's reply17 Aug 2021, 15:59
Official
Dear Michael T,
At the outset, we would like to take this opportunity to apologize for the inconvenience you have experienced with regards to the calls, we assure you it is not the level of service we aim to provide.
We confirm that we have successfully removed your details from our database, and should the calls continue from this day on please let us know once again so we can investigate further on the issue. We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. All our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmsa.org. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Service Support Specialist Siphesihle Rodolo
Clientele Life
At the outset, we would like to take this opportunity to apologize for the inconvenience you have experienced with regards to the calls, we assure you it is not the level of service we aim to provide.
We confirm that we have successfully removed your details from our database, and should the calls continue from this day on please let us know once again so we can investigate further on the issue. We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. All our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmsa.org. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Service Support Specialist Siphesihle Rodolo
Clientele Life
Best regards,