TN
Tshegofatso N
1 reviews | Active since Aug 2021
25 Aug 2021, 10:02
Clientele cancelation policy
I am not happy with the service of clientele I have been contacting them regarding my request to cancel the policy but even today they have not yet helped all they do is to put my call on hold .The most thing that hurt me the most is that they keep on taking my money without my knowledge and they don't reverse it i am really not happy with their service
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Replies (2)
Clientele Life's replyOfficial
25 Aug 2021, 10:47Dear Tshegofatso N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's reply25 Aug 2021, 10:47
Official
Dear Tshegofatso N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's replyOfficial
25 Aug 2021, 14:04 Tshegofatso Nthoke At the outset I would like to apologize for the inconvenience caused regarding this matter. As per our discussion, the necessary feedback has been provided regarding and also have been assisted with a cancelation request on even day. Furthermore, I have confirmed that no debit orders will be raised on your bank account from the month of September 2021. I trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so. Regards Vusumuzi Dlamini Clientele Life
Best regards,
Clientele Life's reply25 Aug 2021, 14:04
Official
Tshegofatso Nthoke At the outset I would like to apologize for the inconvenience caused regarding this matter. As per our discussion, the necessary feedback has been provided regarding and also have been assisted with a cancelation request on even day. Furthermore, I have confirmed that no debit orders will be raised on your bank account from the month of September 2021. I trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so. Regards Vusumuzi Dlamini Clientele Life
Best regards,