RN
Rico N
1 reviews | Active since Jan 2020
04 Jan 2020, 16:43
Clientele
Hi there I've been a client with clientele hospital plan for the hole of last year and got hospitalized for 3 weeks in Vista for a mental illness and lodged a claim with them which did not go very well they say that they don't pay for mental illness so I've asked them for my recordings for when I got recruited they don't want to send the recordings and this matter happened in last year in August so can you kindly help me out
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Replies (2)
Clientele Life's replyOfficial
06 Jan 2020, 08:58 Dear Rico N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life's reply06 Jan 2020, 08:58
Official
Dear Rico N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life's replyOfficial
25 Jan 2020, 11:02 Dear Rico N,
By now you have been contacted by Compliance Team who has confirmed the outcome of their investigations.
Should you not be satisfied with the outcome kindly, follow the investigation process which has been sent to your mobile phone via.
We would like to take this opportunity to apologise for any inconvenience caused in this regard and trust that you find the above in order.
Yours sincerely,
Compliance Team
Service Support Specialist
By now you have been contacted by Compliance Team who has confirmed the outcome of their investigations.
Should you not be satisfied with the outcome kindly, follow the investigation process which has been sent to your mobile phone via.
We would like to take this opportunity to apologise for any inconvenience caused in this regard and trust that you find the above in order.
Yours sincerely,
Compliance Team
Service Support Specialist
Clientele Life's reply25 Jan 2020, 11:02
Official
Dear Rico N,
By now you have been contacted by Compliance Team who has confirmed the outcome of their investigations.
Should you not be satisfied with the outcome kindly, follow the investigation process which has been sent to your mobile phone via.
We would like to take this opportunity to apologise for any inconvenience caused in this regard and trust that you find the above in order.
Yours sincerely,
Compliance Team
Service Support Specialist
By now you have been contacted by Compliance Team who has confirmed the outcome of their investigations.
Should you not be satisfied with the outcome kindly, follow the investigation process which has been sent to your mobile phone via.
We would like to take this opportunity to apologise for any inconvenience caused in this regard and trust that you find the above in order.
Yours sincerely,
Compliance Team
Service Support Specialist