DM
Didimalang M

1 reviews | Active since Oct 2019

05 Jun 2023, 05:43

Clientele big ****mers

This is one of the country big ****mers I have an legal cover with them but I called them to seek legal representation but I was told they can't help me I asked them to cancel my membership because it's useless but they did debit from my account I'm so angry , disappointed and hurt by this.i know they won't even attend to the matter they do good in calling and debiting nothing else

0
Replies (3)
Clientele Life
Clientele Life's reply05 Jun 2023, 11:41
Official
Dear  Didimalang M 
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
          Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
         
Yours sincerely,  
Shanitha Hanuman 
Service Support Specialist 
Clientele Life  

Best regards,

Clientele Life
Clientele Life's reply05 Jun 2023, 12:03
Official
Dear Didimalang M  Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Policy.  We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success.  Please be informed that we will contact you again to assist you further regarding your complaint.  We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.  Yours sincerely, Maria MokhuabaneService Support Specialist 

Best regards,

Clientele Life
Clientele Life's reply05 Jun 2023, 15:21
Official
Dear Didimalang M  Please note that the complaint lodged was received and the contents noted regarding the concerns raised regarding your Clientele Policy.  We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. In addition, Kindly note that we have sent you an email on the email address provided for your attention.

May you kindly respond to the email so that we can assist you promptly. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.  Yours sincerely, Maria MokhuabaneService Support Specialist 

Best regards,