MS
Masai S
1 reviews | Active since Aug 2020
09 Feb 2021, 23:26
Clientele
To date, it seems like arbitrator of clientele is dragging to refund me. I once received a message that they're trying to get hold of me of which I then felt to call them back on several occasions but to no avail. The phone kept rinving until it got transferred to the other number.
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Replies (2)
Clientele Life's replyOfficial
10 Feb 2021, 09:15Dear Masai S,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply10 Feb 2021, 09:15
Official
Dear Masai S,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
11 Feb 2021, 09:27Dear Masai S,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that the Arbitration Department has been in contact with you regarding the above mentioned query, and it has been confirmed that the investigation will be finalize upon receipt of the required documents from you.
We trust that you find this in order and should you need any other assistance please do not hesitate to contact us.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that the Arbitration Department has been in contact with you regarding the above mentioned query, and it has been confirmed that the investigation will be finalize upon receipt of the required documents from you.
We trust that you find this in order and should you need any other assistance please do not hesitate to contact us.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply11 Feb 2021, 09:27
Official
Dear Masai S,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that the Arbitration Department has been in contact with you regarding the above mentioned query, and it has been confirmed that the investigation will be finalize upon receipt of the required documents from you.
We trust that you find this in order and should you need any other assistance please do not hesitate to contact us.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that the Arbitration Department has been in contact with you regarding the above mentioned query, and it has been confirmed that the investigation will be finalize upon receipt of the required documents from you.
We trust that you find this in order and should you need any other assistance please do not hesitate to contact us.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life