ES
Ernest S
1 reviews | Active since Dec 2017
26 May 2019, 02:06
Clientele bad service provider
I wonder how dose clientele pay out they policy they can't even pay out a cash back that I'm waiting for 3 month now I have been calling them almost every week and they say we paying by the 15th when that date comes nothing I don't believe they can give anyone a good service after being with them for 10 years this is what I get
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Replies (2)
Clientele Life's replyOfficial
27 May 2019, 09:20 Dear Ernest S
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's reply27 May 2019, 09:20
Official
Dear Ernest S
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's replyOfficial
29 May 2019, 10:17 Ernest S
As per our discussion, the necessary feedback has been provided regarding the cash back bonus payment made to your account in May 2019.
Furthermore, you also confirmed the payment transaction reflecting on your bank statement. I trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so. Yours sincerely,
Vusumuzi Dlamini
Service Support Specialist
As per our discussion, the necessary feedback has been provided regarding the cash back bonus payment made to your account in May 2019.
Furthermore, you also confirmed the payment transaction reflecting on your bank statement. I trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so. Yours sincerely,
Vusumuzi Dlamini
Service Support Specialist
Clientele Life's reply29 May 2019, 10:17
Official
Ernest S
As per our discussion, the necessary feedback has been provided regarding the cash back bonus payment made to your account in May 2019.
Furthermore, you also confirmed the payment transaction reflecting on your bank statement. I trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so. Yours sincerely,
Vusumuzi Dlamini
Service Support Specialist
As per our discussion, the necessary feedback has been provided regarding the cash back bonus payment made to your account in May 2019.
Furthermore, you also confirmed the payment transaction reflecting on your bank statement. I trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so. Yours sincerely,
Vusumuzi Dlamini
Service Support Specialist