MS
Makungu S
1 reviews | Active since Jan 2019
26 Jan 2019, 19:31
Clientele bad review
Clientele debited my money without my permission, I didn't sign a contract or anything with them and when I call them for my money they give me run arounds
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
28 Jan 2019, 09:03 Dear Patricia N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's reply28 Jan 2019, 09:03
Official
Dear Patricia N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's replyOfficial
28 Jan 2019, 15:59Dear Makungu S
Please find our Response Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Compliance Department has investigated the contents of your complaint and our consultant Millicent Kentshane has been in contact with you to provide the necessary feedback. As telephonically discussed, we received an signed application form from our IFA (Independent Field Advertiser) and captured the policy as per the form. No communication was received from yourself to cancel the policy. You were not satisfied with the outcome and our consultant provided you with the escalation process. Should you require any further assistance in this regard, please feel free to contact us again. Regards Compliance Department
Clientele Life's reply28 Jan 2019, 15:59
Official
Dear Makungu S
Please find our Response Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Compliance Department has investigated the contents of your complaint and our consultant Millicent Kentshane has been in contact with you to provide the necessary feedback. As telephonically discussed, we received an signed application form from our IFA (Independent Field Advertiser) and captured the policy as per the form. No communication was received from yourself to cancel the policy. You were not satisfied with the outcome and our consultant provided you with the escalation process. Should you require any further assistance in this regard, please feel free to contact us again. Regards Compliance Department
MS
Makungu S's updateReviewer Update
29 Jan 2019, 10:26Your consultant (Thandeka) requested that I send an affidavit she'll contact, which I did but she haven't got back to me since yesterday morning
MS
Makungu S's update29 Jan 2019, 10:26
Reviewer Update
Your consultant (Thandeka) requested that I send an affidavit she'll contact, which I did but she haven't got back to me since yesterday morning