KGS
Khumbulani Godfrey Shenge'Buthelezi
1 reviews | Active since Oct 2021
05 Sept 2024, 12:55
Clientele assistants are a bunch of ****mers
I got a phone call from a clientele assistant... She got me to join clientele perks.... I gave out my personal information including my ID and did a debit check which I accepted.... But now my problem is the app won't register my details so that I can access my royalty perks..... I feel like she ****med me coz I gave out my ID number and cell number.... I hope I'm wrong... Please assist... I didn't get her name but she was using this line +***
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Replies (4)0
Replies (4)
Clientele Life's replyOfficial
05 Sept 2024, 16:05Dear Khumbulani Godfrey Shenge'Buthelezi,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Service Support Team Leader
Clientele Life
Clientele Life's reply05 Sept 2024, 16:05
Official
Dear Khumbulani Godfrey Shenge'Buthelezi,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Service Support Team Leader
Clientele Life
KGS
Khumbulani Godfrey Shenge'Buthelezi's updateReviewer Update
05 Sept 2024, 16:12Whatever happens just cancel the perks thingy.... Reviews are very bad about clientele.
KGS
Khumbulani Godfrey Shenge'Buthelezi's update05 Sept 2024, 16:12
Reviewer Update
Whatever happens just cancel the perks thingy.... Reviews are very bad about clientele.
KGS
Khumbulani Godfrey Shenge'Buthelezi's updateReviewer Update
05 Sept 2024, 16:13This costed me to stop my card
KGS
Khumbulani Godfrey Shenge'Buthelezi's update05 Sept 2024, 16:13
Reviewer Update
This costed me to stop my card
Clientele Life's replyOfficial
06 Sept 2024, 13:11Dear Khumbulani Godfrey Shenge'Buthelezi,
Thank you for raising your concerns and affording us the opportunity to resolve them.
Thank you for raising your concerns and affording us the opportunity to resolve them.
We confirm that we made contact with you to provide feedback and the way forward regarding the concerns raised. We can assure you that this is not the level of service we aim to provide and apologize for any inconvenience this may have caused you.
Furthermore, we would like to thank you for entrusting us with your policy and for the feedback provided to us, we highly appreciate it and we value your input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply06 Sept 2024, 13:11
Official
Dear Khumbulani Godfrey Shenge'Buthelezi,
Thank you for raising your concerns and affording us the opportunity to resolve them.
Thank you for raising your concerns and affording us the opportunity to resolve them.
We confirm that we made contact with you to provide feedback and the way forward regarding the concerns raised. We can assure you that this is not the level of service we aim to provide and apologize for any inconvenience this may have caused you.
Furthermore, we would like to thank you for entrusting us with your policy and for the feedback provided to us, we highly appreciate it and we value your input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life