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Prince M
1 reviews | Active since Jun 2022
08 Jun 2022, 11:36
Clientele Are ********
My father passed away may 22, I tried to put in a claim they told my dad had no beneficiaries so I have to go to high court to get a letter of authority when I ask them for my Dad's benefit statement they told me they can't give to me I have to give them an email from a person who works at the high court, I gave it to them then still they didn't send the statement, when I call to ask why they still haven't send the statement because they need in order to draft a letter of authority they tell me that " maybe the email you gave us is faulty give us another one" I'm so tired of these people... Clientele is bad pure ********
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Replies (2)
Clientele Life's replyOfficial
08 Jun 2022, 13:49Dear Prince M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply08 Jun 2022, 13:49
Official
Dear Prince M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
13 Jul 2022, 15:08Dear Prince M
Thank you for raising your concerns and bringing this matter to our attention.
At the outset, we would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that our Claims Assessor was in contact with you regarding this claim.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards,
Claims Department
Thank you for raising your concerns and bringing this matter to our attention.
At the outset, we would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that our Claims Assessor was in contact with you regarding this claim.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards,
Claims Department
Clientele Life's reply13 Jul 2022, 15:08
Official
Dear Prince M
Thank you for raising your concerns and bringing this matter to our attention.
At the outset, we would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that our Claims Assessor was in contact with you regarding this claim.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards,
Claims Department
Thank you for raising your concerns and bringing this matter to our attention.
At the outset, we would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that our Claims Assessor was in contact with you regarding this claim.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards,
Claims Department