Clientele are mers and **

Item: Clientele Life
Rating: 1
Author: Anastasia M

Clientele are ****mers and ******. I met those guys are the Glen shopping centre the signed me up for the direct reward program and told me I can use a 30 days trial and cancel anytime I want to. I cancelled in the middle of the month around the 15th seeing that I won't be using the program. They still debited my account for R150. They are ****mers and *******. They make sure U don't reverse the debit in the bank. What kind of business is this????

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Replies (2)

Clientele Life's replyOfficial

02 Dec 2024, 13:31

Dear Anastasia M
We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist.

Yours sincerely,

Judith Mboweni Service Support Specialist
Clientele Life

Clientele Life's reply02 Dec 2024, 13:31

Official

Clientele Life's replyOfficial

03 Dec 2024, 13:01

Dear Anastasia M,
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Perks Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, but we have had no success. Please be informed that you can contact our Offices directly should you require further assistance regarding your complaint. We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance. Yours sincerely, Judith Mboweni Service Support Specialist
Clientele Life

Clientele Life's reply03 Dec 2024, 13:01

Official