NM
Ndumiso M
1 reviews | Active since Jan 2021
08 Jun 2021, 08:16
Clientele are **********
Clientele debited money on my account, I don't even have an insurance with them. What worries me is that where did they got my information. I WANT MY BACK
Helpful (0)
Replies (4)0
Replies (4)
Clientele Life's replyOfficial
08 Jun 2021, 09:25Dear Ndumiso nonjabulo M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply08 Jun 2021, 09:25
Official
Dear Ndumiso nonjabulo M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
NM
Ndumiso M's updateReviewer Update
08 Jun 2021, 10:30Please do, don't hesitate to call me, coz I need some answers.
NM
Ndumiso M's update08 Jun 2021, 10:30
Reviewer Update
Please do, don't hesitate to call me, coz I need some answers.
Clientele Life's replyOfficial
19 Jul 2021, 15:38Dear Ndumiso nonjabulo M
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. We would like to apologise for any inconvenience caused in this regard.
We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so.
Regards,
Market Conduct
Clientele Life's reply19 Jul 2021, 15:38
Official
Dear Ndumiso nonjabulo M
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. We would like to apologise for any inconvenience caused in this regard.
We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so.
Regards,
Market Conduct
NM
Ndumiso M's updateReviewer Update
24 Jul 2021, 16:52Clientele
Again today you debited money from my account, but on your above response you said you canceled this unknown debit. This thing is starting to annoy me. I want my money ?????
Again today you debited money from my account, but on your above response you said you canceled this unknown debit. This thing is starting to annoy me. I want my money ?????
NM
Ndumiso M's update24 Jul 2021, 16:52
Reviewer Update
Clientele
Again today you debited money from my account, but on your above response you said you canceled this unknown debit. This thing is starting to annoy me. I want my money ?????
Again today you debited money from my account, but on your above response you said you canceled this unknown debit. This thing is starting to annoy me. I want my money ?????