TS
Thandekile S

1 reviews | Active since Dec 2022

24 Dec 2022, 07:10

CLIENTELE ARE BLATANT ********!

I AM SO ANGRY WITH THESE CLIENTELE IDIOTS!!!! I DO NOT WANT TO BE A PART OF CLIENTELE OR YOUR STUPID DEBICHECK. I ASKED TO CANCEL SAME DAY I GOT A CALL FROM SOME IDIOT CALLED VANESSA ON 21/12/22 BUT THEY STILL TOOK MY MONEY YESTERDAY 23/12/22. REVERSE THAT DEBIT ORDER IMMEDIATELY YOU ********. I HAVE NO RESPECT WHATSOEVER FOR CLIENTELE ANYMORE BECAUSE THEY USE DUBIOUS METHODS TO ***** OUR MONEY!!! AND THEY HAVE THE NERVE TO OFFER SO CALLED "LEGAL ADVICE" WHEN THEY ARE BLATANTLY ******** US!!!

FYI I contacted *** to cancel their nonsense and Michael Tshabalala said the issue was resolved. I also contacted their WhatsApp number and Noma Mabena took my details and said the issue was resolved. I am truly beyond disgusted with everything connected to Clientele.

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Replies (2)
Clientele Life
Clientele Life's reply28 Dec 2022, 08:28
Official
Dear Thandekile S, 
We confirm receipt of the concerns raised.
        
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
        
Yours sincerely,

Lindiwe MabizelaService Support Specialist 
Clientele Life 
Clientele Life
Clientele Life's reply28 Dec 2022, 10:19
Official
Dear Thandekile S, 
 At the outset, we would like to apologize for any  inconvenience that you may have experienced.  We confirm that we have made contact with you to provide feedback regarding the concerns raised. 
       Kindly note that we have escalated your complaint to our Compliance Department for further investigation and they will contact you timeously to provide the necessary feedback.

It is unfortunate that you have decided to terminate our services, should you wish to continue with the Clientele Perks Plan we encourage you to urgently contact us and we will gladly welcome you back as a valued client. 
 We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
 Yours sincerely, 
Maria Mokhuabane