Clientele are a bunch of *******. Beware.

To whom it may concern I wish to stress my extreme dissatisfaction with the lump sum pay-out received from the policy number ***. My late father-in-law Mr. J.J.H. Victor with ID No. *** had been paying into this policy for 17 years at R102 per month. He continued paying the premiums for 7 years after the initially proposed 10 years in the hope that his partner of 38 years would benefit from the policy after his death. Mrs. Joan Boltman has only received R5 000 of the R20 808.00 paid into the policy. As a widowed pensioner Mrs Boltman has been extremely aggrieved by this mercenary attitude of Clientele. She has exhausted every channel of Communication with Clientele trying to get an adequate explanation as to where the more than R15000 has disappeared to. Your advertising seems very misleading at this point in that it claims to pay back all the policy premiums on maturity. I feel you should be ashamed of taking advantage of the elderly in such a manner. Please would you advise if the situation can be rectified as a matter of urgency.