fM
frank M

1 reviews | Active since Jul 2015

24 Jul 2015, 04:30

clientele and the IFA keep deducting money from

I was over the phone signed up for some foundation policy, **** to by one of their call center pple, got given wrong infomation, I was told that with the foundation saving plan, I can save money, and I can withdraw the money whenever I needed to, it was until I needed to withdraw the money that I found out it was all a load of bull, every month they still deducting r210 fom my account, regardless of the countless phone calls I've made to cancel my policy with them, I need my money back! I've spent over r250 on airtime calling in to cancel my policy, I'm tired of it all, I work too hard to be losing money to something that will never benefit me in anyway, I'm even now thinking of taking it up with my lawyers

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Replies (1)
Clientele Life
Clientele Life's reply24 Jul 2015, 09:33
Official
Hello fmei15,


Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact shortly.

Your sincerely,

Shanitha Hanuman

Service Support Supervisor