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Mbonisi M
1 reviews | Active since Sept 2020
30 Sept 2020, 09:29
Clientele and Capitec bank are ********
So clientele has being taking money from my babymama account for the past 3 months for a policy she doesn’t have a clue about. 1 she is unemployed and the only money coming in that account is my kid’s maintenance. Capitec bank says the debit order can’t be revised something I don’t believe.
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Replies (2)
Clientele Life's replyOfficial
30 Sept 2020, 09:36Dear Mbonisi M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply30 Sept 2020, 09:36
Official
Dear Mbonisi M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
30 Sept 2020, 13:08Dear Mbonisi M By now we have contacted our Policyholder who has confirmed that she is aware of the policy.
We have since assisted further and provided her with a solution moving forward. We trust that you find the above in order. Yours sincerely, Market Conduct Team
We have since assisted further and provided her with a solution moving forward. We trust that you find the above in order. Yours sincerely, Market Conduct Team
Clientele Life's reply30 Sept 2020, 13:08
Official
Dear Mbonisi M By now we have contacted our Policyholder who has confirmed that she is aware of the policy.
We have since assisted further and provided her with a solution moving forward. We trust that you find the above in order. Yours sincerely, Market Conduct Team
We have since assisted further and provided her with a solution moving forward. We trust that you find the above in order. Yours sincerely, Market Conduct Team