Clientèle Agents with bad customer service.

Item: Clientele Life
Rating: 1
Author: Marcus M

So this people will chase you to join their policy and go as far as offering you their numbers and asking you the benefits you get in the App. And if you refuse to give them they call you names.

Clientele life Agents don’t have any customer services. I’m cancelling my policy.

Helpful (0)

Replies (2)

Clientele Life's replyOfficial

27 Mar 2025, 15:10

Dear Marcus M,
We acknowledge receiving the concerns expressed and sincerely apologise for any inconvenience.

We have forwarded your inquiry to the appropriate department for review, and we will be in touch with you to offer assistance.

Yours sincerely,

Lindiwe Mabizela
Service Support Team Leader
Clientele Life

Clientele Life's reply27 Mar 2025, 15:10

Official

Clientele Life's replyOfficial

28 Mar 2025, 14:44

Dear Marcus M, At the outset I would like to apologize for the service received. I can assure you that this is not the level of service we aim to offer to our clients. As per our discussion, the necessary feedback has been provided and I have advised that you can open a case if you feel that your are being sent inapropriate messages to your phone. Thank you for bringing this matter to our attention and affording us the opportunity to further assist. I trust you find this in order, manner. However, should you wish to contact us again please do not hesitate to do so.
Regards Vusumuzi Dlamini Services Recovery Specialist Clientele Life Insurance

Clientele Life's reply28 Mar 2025, 14:44

Official