KV
Khonzaphi V
1 reviews | Active since Nov 2020
02 Dec 2025, 17:45
Clientele *****
They ****med me and refused to refund me, they deducted R605 from my account
Helpful (0)
Replies (9)0
Replies (9)
Clientele Life's replyOfficial
02 Dec 2025, 21:00Dear Khonzaphi V,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply02 Dec 2025, 21:00
Official
Dear Khonzaphi V,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
04 Dec 2025, 09:54Dear Khonzaphi V,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator.
The office of the Independent Arbitrator was created by Clientèle to address any complaint that a client feels has not been adequately dealt with by the relevant department or an employee of Clientèle.
Should you require further assistance please do not hesitate to contact us.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator.
The office of the Independent Arbitrator was created by Clientèle to address any complaint that a client feels has not been adequately dealt with by the relevant department or an employee of Clientèle.
Should you require further assistance please do not hesitate to contact us.
Regards,
Market Conduct
Clientele Life's reply04 Dec 2025, 09:54
Official
Dear Khonzaphi V,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator.
The office of the Independent Arbitrator was created by Clientèle to address any complaint that a client feels has not been adequately dealt with by the relevant department or an employee of Clientèle.
Should you require further assistance please do not hesitate to contact us.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator.
The office of the Independent Arbitrator was created by Clientèle to address any complaint that a client feels has not been adequately dealt with by the relevant department or an employee of Clientèle.
Should you require further assistance please do not hesitate to contact us.
Regards,
Market Conduct
Clientele Life's replyOfficial
10 Dec 2025, 10:09Dear Khonzaphi V,
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Clientele Life's reply10 Dec 2025, 10:09
Official
Dear Khonzaphi V,
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Clientele Life's replyOfficial
12 Dec 2025, 06:56Dear Khonzaphi V,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply12 Dec 2025, 06:56
Official
Dear Khonzaphi V,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
KV
Khonzaphi V's updateReviewer Update
12 Dec 2025, 08:23Oooh please cut the ****, I have been trying to get my money that you stole from me for the past 12 days and you keep on telling me ******* stories.
On WhatsApp you told me that there's no refund, that means you're in support of your agents ****ming people in the streets and bring the money to you
On WhatsApp you told me that there's no refund, that means you're in support of your agents ****ming people in the streets and bring the money to you
KV
Khonzaphi V's update12 Dec 2025, 08:23
Reviewer Update
Oooh please cut the ****, I have been trying to get my money that you stole from me for the past 12 days and you keep on telling me ******* stories.
On WhatsApp you told me that there's no refund, that means you're in support of your agents ****ming people in the streets and bring the money to you
On WhatsApp you told me that there's no refund, that means you're in support of your agents ****ming people in the streets and bring the money to you
Clientele Life's replyOfficial
12 Dec 2025, 12:32Dear Khonzaphi V, Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator. As discussed with our Investigator Skhumbuzo Mbele, the escalation process was sent to your cell number. The office of the Independent Arbitrator was created by Clientèle to address any complaint that a client feels has not been adequately dealt with by the relevant department or an employee of Clientèle.
The office of the Independent Arbitrator can review any decision previously made and has the ability to amend these, should the need arise. Any determination made by the office of the Independent Arbitrator is final and binding on the Company.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Regards,
Market Conduct
The office of the Independent Arbitrator can review any decision previously made and has the ability to amend these, should the need arise. Any determination made by the office of the Independent Arbitrator is final and binding on the Company.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Regards,
Market Conduct
Clientele Life's reply12 Dec 2025, 12:32
Official
Dear Khonzaphi V, Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator. As discussed with our Investigator Skhumbuzo Mbele, the escalation process was sent to your cell number. The office of the Independent Arbitrator was created by Clientèle to address any complaint that a client feels has not been adequately dealt with by the relevant department or an employee of Clientèle.
The office of the Independent Arbitrator can review any decision previously made and has the ability to amend these, should the need arise. Any determination made by the office of the Independent Arbitrator is final and binding on the Company.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Regards,
Market Conduct
The office of the Independent Arbitrator can review any decision previously made and has the ability to amend these, should the need arise. Any determination made by the office of the Independent Arbitrator is final and binding on the Company.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Regards,
Market Conduct
KV
Khonzaphi V's updateReviewer Update
12 Dec 2025, 14:07I wonder if you do listen to yourself when you talk, I should direct my complaint to the indipendent arbitrator that you created, you know they will rule the case in your favor, they will never make you give me my money, you really think I'm that stupid???
KV
Khonzaphi V's update12 Dec 2025, 14:07
Reviewer Update
I wonder if you do listen to yourself when you talk, I should direct my complaint to the indipendent arbitrator that you created, you know they will rule the case in your favor, they will never make you give me my money, you really think I'm that stupid???
Clientele Life's replyOfficial
17 Dec 2025, 09:57 Dear Khonzaphi V, Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator. As discussed with our Investigator Skhumbuzo Mbele, the escalation process was sent to your cell number. The office of the Independent Arbitrator was created by Clientèle to address any complaint that a client feels has not been adequately dealt with by the relevant department or an employee of Clientèle.
The office of the Independent Arbitrator can review any decision previously made and has the ability to amend these, should the need arise. Any determination made by the office of the Independent Arbitrator is final and binding on the Company.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Regards,
Market Conduct
The office of the Independent Arbitrator can review any decision previously made and has the ability to amend these, should the need arise. Any determination made by the office of the Independent Arbitrator is final and binding on the Company.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Regards,
Market Conduct
Clientele Life's reply17 Dec 2025, 09:57
Official
Dear Khonzaphi V, Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator. As discussed with our Investigator Skhumbuzo Mbele, the escalation process was sent to your cell number. The office of the Independent Arbitrator was created by Clientèle to address any complaint that a client feels has not been adequately dealt with by the relevant department or an employee of Clientèle.
The office of the Independent Arbitrator can review any decision previously made and has the ability to amend these, should the need arise. Any determination made by the office of the Independent Arbitrator is final and binding on the Company.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Regards,
Market Conduct
The office of the Independent Arbitrator can review any decision previously made and has the ability to amend these, should the need arise. Any determination made by the office of the Independent Arbitrator is final and binding on the Company.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Regards,
Market Conduct
KV
Khonzaphi V's updateReviewer Update
19 Dec 2025, 16:59Your so called Independent arbitrator used my initials to forge my signature, you guys are top ****mers, I'm taking this to the police, I'm sure they will know what to do
KV
Khonzaphi V's update19 Dec 2025, 16:59
Reviewer Update
Your so called Independent arbitrator used my initials to forge my signature, you guys are top ****mers, I'm taking this to the police, I'm sure they will know what to do