LS
Lucia S
1 reviews | Active since Nov 2024
04 Sept 2026, 07:50
Clientele ******
Clientele Life they are ****** shame I must say. Last month they debited money from my account I I called and emailed no help was given I called and cancel still they did not cancel their stupid policy then this morning again money debited from my account....I want my money back from Clientele.....and their service is very bad *****ing money from people 🤮🤮🤮Sies
Helpful (0)
Replies (4)0
Replies (4)
Clientele Life's replyOfficial
04 Sept 2026, 08:01Dear Lucia S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query will be escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query will be escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Clientele Life's reply04 Sept 2026, 08:01
Official
Dear Lucia S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query will be escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query will be escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
LS
Lucia S's updateReviewer Update
04 Sept 2026, 08:09Story of my life 🤧you guys have been saying that no has ever called me back I am the 1 always doing follow up. I need my money back please.
LS
Lucia S's update04 Sept 2026, 08:09
Reviewer Update
Story of my life 🤧you guys have been saying that no has ever called me back I am the 1 always doing follow up. I need my money back please.
LS
Lucia S's updateReviewer Update
04 Sept 2026, 08:11Your Service is very bad and very Poor
LS
Lucia S's update04 Sept 2026, 08:11
Reviewer Update
Your Service is very bad and very Poor
Clientele Life's replyOfficial
04 Sept 2026, 13:39Dear Lucia S,
We confirm that we made contact with you to assist and provide feedback regarding the concerns raised. Thank you for speaking with us today. We are writing to confirm the details of our telephonic conversation and apologize sincerely for the frustration this matter has caused you.
In line with our commitment to Treating Customers Fairly (TCF), we have reviewed your request and finalized the following resolution:
Your policy has been officially cancelled, and no further debit orders will be processed.A full refund for the August premium has been approved and will be processed within two business days. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla NgwenyaService Support Specialist Clientele Life
We confirm that we made contact with you to assist and provide feedback regarding the concerns raised. Thank you for speaking with us today. We are writing to confirm the details of our telephonic conversation and apologize sincerely for the frustration this matter has caused you.
In line with our commitment to Treating Customers Fairly (TCF), we have reviewed your request and finalized the following resolution:
Your policy has been officially cancelled, and no further debit orders will be processed.A full refund for the August premium has been approved and will be processed within two business days. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla NgwenyaService Support Specialist Clientele Life
Clientele Life's reply04 Sept 2026, 13:39
Official
Dear Lucia S,
We confirm that we made contact with you to assist and provide feedback regarding the concerns raised. Thank you for speaking with us today. We are writing to confirm the details of our telephonic conversation and apologize sincerely for the frustration this matter has caused you.
In line with our commitment to Treating Customers Fairly (TCF), we have reviewed your request and finalized the following resolution:
Your policy has been officially cancelled, and no further debit orders will be processed.A full refund for the August premium has been approved and will be processed within two business days. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla NgwenyaService Support Specialist Clientele Life
We confirm that we made contact with you to assist and provide feedback regarding the concerns raised. Thank you for speaking with us today. We are writing to confirm the details of our telephonic conversation and apologize sincerely for the frustration this matter has caused you.
In line with our commitment to Treating Customers Fairly (TCF), we have reviewed your request and finalized the following resolution:
Your policy has been officially cancelled, and no further debit orders will be processed.A full refund for the August premium has been approved and will be processed within two business days. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla NgwenyaService Support Specialist Clientele Life